Your Team

An Elite Team at Your Service

Our team consists of practitioners from a broad range of healthcare, therapeutic and bodywork disciplines. We understand that one type of practitioner does not suit everyone and that it is important for both the therapeutic team and the client to match for the most effective results. We have carefully selected a dynamic group of professionals that include English, Spanish, American and Australian psychologists all of whom practice a wide variety of psychological therapies.

All are qualified and certified to the highest levels of international accreditation and are considered to be leading professionals in their fields.

Every client program is supervised by the treating psychologist and all practitioners are experienced at treating complex client issues within an integrated multi-disciplinary environment.

This method enables consistent communication, highly efficient treatment, and seamless client experience.

Your team

Each client team generally consists of 6 – 8 curated practitioners. The staff selected to work with you will be hand-picked to best meet your therapeutic needs and requirements.

Further selection criteria are applied to ensure a cultural fit. We find that therapy is more readily embraced when the client feels completely comfortable with their practitioners. This selection process applies across your entire team; from your support staff to your psychologist.

To ensure your confidentiality every team member is bound by a strict confidentiality agreement.

Emily Hepworth

Director of Client Services

As Istana Jiwa’s Program Director, Emily oversees team management and all aspects of each client’s program ensuring that their experience with us is exceptional in every way and treatment goals are met.

Read more

Dr Jeremy Alford

Clinical Director

Dr. Jeremy Alford is a graduate member of the British Psychological Society, Member of the International Association for Cognitive Psychotherapy and the Member of The British Society of Clinical and Academic Hypnosis.

Read more

Lila Ramsahai

Lead Psychotherapist, London

From her Harley Street practice Lila Ramsahai is the main point of contact for Istana’s UK based clients providing on-the-ground psychotherapeutic support and smoothing the path for admission to one of our locations in Barbados, Bali or Ibiza.

Read more

Catalina Benedetti

Holistic Psychology (Asia)

Catalina is Istana’s Bali based Psychologist. Catalina specialises in holistic psychology incorporating breath-work and meditation techniques into her practice. 

Read more

Dr Yasmin Halim

Medical Lead (Asia)

Dr. Yasmin Halim is a graduate of Hasanundin, the finest medical university in Indonesia. Yasmin and her team provide expert care in the management of withdrawal from substance abuse and they specialise in working in the field of mental health.

Read more

Dr Marja Van Engelen

Medical Lead (Europe)

Dr. Marja van Engelen heads our clinical and nursing team in Europe. She is a graduate of the University of Utrecht with over 40 years of experience in international clinical operations.

Read more

Dr Bandele Majeks

Medical Lead (Barbados)

Dr Majeks leads the Istana medical team in Barbados. Specialising in emergency medicine and substance abuse and withdrawal, Dr Majeks and his team are well versed in treating VIP patients away from the confines of a traditional medical practice allowing delivery of a fully featured hospital/clinic within a client’s villa.

Read more

Agathe Fay

Head of Complementary & Healing Therapies (Global)

“Hi, I’m Agathe, I lead the wellbeing practices team at Istana. I love life and want to help others feel the same way! My mission is for everyone to unearth their inner luminosity and spread joy and love so that we may all vibrate higher.

Read more

Luke Howard

Lead Coach Personal Training (Asia)

Luke heads up the Personal Training team at Istana Jiwa working with our clients at all ability levels from complete beginners to professional athletes. Luke is also highly graded in various martial arts and when not coaching he is an active professional MMA  fighter.

Read more

Sophie Lonsdale-Ross

Client Services (Europe)

Sophie heads up client services in Ibiza ensuring that every client is cared for to the highest possible standards. With her combination of efficiency and a soft, warm and understanding nature Sophie is able to look after every need and put our clients at ease.

Read more

Nicole Bulsara

Client Services (Asia)

Nicole is Istana’s Client Services Manager in Bali, and is the main point of contact for our residential clients. Nicole’s gentle and compassionate presence combined with her exceptional organisational abilities ensure the faultless bespoke world-class care that helps each of our clients foster growth and achieve profound change.

Read more

Stacey Gilkes

Client Services (Barbados)

Stacey is Istana’s Client Concierge in Barbados. As a Bajan local and with her expansive knowledge of the island Stacey is able to take care of all our clients needs and villa management. In addition Stacey is a CYQ qualified personal trainer specialising in working with clients in recovery.

Read more

Sophie Clyde

Complementary & Healing Therapies (Europe)

Sophie specialises in therapeutic practices that work in harmony with our natural healing process. Her work interweaves many lineages, including somatic therapy and bio-mechanical movement for deep relaxation, stress, trauma and physical injuries.

Read more

Mau Rozas

Aquatic Body Work (Asia & Europe)

Mau is an aquatic bodywork practitioner practicing a hybrid version of Watsu and aquatic physiotherapy. Mau’s calm and reassuring presence fosters the trust required for this unique form of bodywork perfect for those recovering from injury.

Read more

Isabel Ribiero

Head Chef (Europe)

We may have some of the most talented psychotherapists and practitioners in the world but Isabel is often the team member that our clients come to love the most. Her culinary skills span the globe and every meal is an expression of her passion for delicious healthy food.

Read more

Contact Us Today For A Confidential Discussion

Improve your life today
I arrived at Istana Barbados in a terrible condition, alcohol had brought me to my knees, I was on the brink of blowing my professional reputation and losing my family. The medical team nursed me through a long detox and the rest of the team put me on the path to recovery. Two of the team flew back to New York with me and stayed for 2 months to help me adjust to this new life. From beginning to end a life changing experience from the best team of people. Just fantastic. Thank you.
Julie, NY
Istana Jiwa is a place for profound and permanent transformation. I found the team to be working at the highest level in their fields. Many have also been on the dark side of addiction and come out the other side; they, if anyone, know the pathway to release. And that’s this brilliantly conceived, bespoke rehab concept which accommodates you in a 5 star private villa with every whim catered for, then drills down with proper therapy for lasting change. Coming through addiction is brutal but here there is shelter from the storm - a beautiful place to rest and get the space to heal, with 24/7 care and love. It’s expensive but what price sanity?
Patricia C, Hong Kong
I started with Istana Jiwa in pretty ordinary shape; marriage had collapsed and I was self medicating with anything I could find to suppress the deep sense of despair and depression. The program transformed me – physically and emotionally. I spent 60 days in the program working on finding myself and I left feeling genuine hope and a real fortitude to tackle life again.
L, Melbourne
I went to Istana Jiwa to reset my mind and change the way I was living. Stress had got the better of me, I was partying too hard and I was close to blowing up my career and losing my family. Amazingly I found some like minded souls in the Istana Jiwa team, people who had lived my life in the corporate arena, who understood me and helped me recalibrate my life. I now feel better than ever before, and I even gave up smoking there!
Simon, Hong Kong
For my sins I have been to a few treatment centres around the world, nothing comes close to Istana Jiwa. I went deeper and achieved more in therapy than I have ever gone before, I made peace with meditation and yoga - both things I have resisted in the past and both I now practise in daily life. I feel transformed, thank you.
David, London
I travelled from Los Angeles to Istana Jiwa on the recommendation of a friend and in my mind, it was a leap into the unknown. I was completely unprepared for how cosmopolitan, competent, professional and caring the staff were. From the moment I was met at the airport to the moment I left I felt cared for and understood. This was an utterly life-changing experience, I never thought I would say I loved going to rehabilitation but I actually did.
Maggie, LA